• 22 Ennor Road, Verwoerdpark Kimberley 8301
  • sales@statuskimberley.co.za | support@statuskimberley.co.za
  • Office Hours: 7:00 AM – 5:00 PM
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FAQ

Most common question about our services.

My WiFi is offline, what can I do??

First step to take when your wifi connection is down and you do not know whats wrong. Please restart the router, un-plug the device or turn of the power at the plug, leave it off for 3-5 minutes, then turn power back on and give the router time to reboot and start up.

If the problem sill occurs Please contact us, for Assistance.

I need new tellephone lines, can I keep my exitsing number??

Many of our clientele worried about losing their existing number and having to update the whole company info.
We at Status Kimberley in partnership with Huge Telecoms offer number porting, which means the company or individual may keep their existing number and business can carry on as usual.

What does 550m IR mean on the PTZ camera??

The PTZ camera is a state of the art, high tech, 360 degree rotating camera with a 550m IR.
550m IR (infrared) means the distance the camera can view at night, in this case the camera has a 550m view at night, with a view of the horizon during the day time.